SUPPORT

Help for StreamWarcher products and services.

Get assistance with access, monitoring configuration, stream diagnostics, reporting, alerts and operational issues.

For login, stream monitoring, metadata, notifications, reports, incidents and administration.

For stream analysis, saved streams, technical diagnostics, reports and measurement interpretation.

For deployment, migration, stream architecture, monitoring strategy or product questions.

Before contacting support

What should I include for a stream problem?

Include the affected stream URL, approximate time of the issue, what listeners experienced and any relevant screenshot or incident reference.

What should I include for a login problem?

Include the product name and account email. Do not send passwords by email.

Can StreamWarcher help with monitoring design?

Yes. We can help determine monitoring scope, alert thresholds, escalation and reporting requirements for a broadcast operation.